Privacy Policy

1. Scope

This Privacy Policy explains how Fliqo collects, uses, shares, and protects personal information when you use our website, applications, and related services (the "Services").

2. Information We Collect

We may collect information including:

• account details such as email address and authentication data;
• content you upload or generate, including media files and prompts;
• payment and purchase metadata from billing providers;
• usage, device, and log data such as pages visited, interactions, and diagnostics.

3. How We Use Information

We use personal information to:

• provide, maintain, and improve the Services;
• process transactions, tokens, and account-related operations;
• monitor performance, security, and abuse prevention;
• communicate service updates, support responses, and policy changes;
• comply with legal obligations and enforce our terms.

4. Legal Bases and Regional Rights

Where required by law, we process personal information under legal bases such as contract performance, legitimate interests, consent, and legal compliance. Depending on your location, you may have rights to access, correct, delete, or restrict use of your data.

5. Sharing of Information

We may share information with:

• infrastructure, analytics, authentication, and payment service providers;
• partners that help operate media generation and delivery features;
• authorities or other parties when required by law or to protect rights and safety;
• successors in connection with a merger, acquisition, or asset transfer.

6. Data Retention

We retain information for as long as needed to provide the Services, operate accounts, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on data type and purpose.

7. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. When required, we apply safeguards to support lawful cross-border data transfers.

9. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version is effective when posted with a new "Last updated" date.

11. Contact

For privacy-related questions or requests, contact us through the in-app support page at /app/support.